Privacy Policy

1. Introduction

Baluarte de Argao Beach Resort ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website baluartedeargao.com or make a reservation at our resort.

2. Information We Collect

Personal Information

When you make a booking inquiry or contact us, we may collect:

• Full name
• Email address
• Phone number
• Booking preferences (dates, number of guests, room type)
• Special requests or requirements
• Event details (for weddings and special events)

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent on pages

3. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your booking or inquiry
• Respond to your questions and requests
• Send booking confirmations and updates
• Improve our website and services
• Comply with legal obligations

4. Third-Party Booking Platforms

We partner with third-party booking platforms including Agoda, Airbnb, TripAdvisor, and Expedia. When you book through these platforms, their respective privacy policies apply to the information you provide to them. We encourage you to review their privacy policies before making a booking.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications

8. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.